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ISQI CTFL-UT Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Basic Concepts | - Fundamentals
|
| Topic 2: Selecting Appropriate Methods | - Method Selection
|
| Topic 3: Risks in Usability, User Experience and Accessibility | - Introduction
|
| Topic 4: User Surveys | - Survey Techniques
|
| Topic 5: Usability and Accessibility Standards | - Accessibility Standards
|
| Topic 6: Usability Reviews | - Types of Usability Review
|
| Topic 7: Usability Testing | - Test Planning
|
| Topic 8: Roles and Responsibilities | - Stakeholder Collaboration
|
ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions:
1. Which of the following is the correct distinction between formative and summative usability evaluation?
A) Summative evaluations assess the outcome, formative evaluations focus on improvement
B) Summative evaluations mostly rely on user tests, formative evaluations require experts
C) Summative evaluations mostly rely on experts, formative evaluations require users
D) Summative evaluations focus on improvement, formative evaluations assess the outcome
2. In a short conversation, a potential customer mentions that accessibility is of great importance to them. What does this mean?
A) They also seek to address users with limitations
B) They use prototyping in their development process
C) They focus on quantitative usability evaluations
D) They focus on agile development
3. Your project manager asked you for your advice. A recent project failed because the users were not satisfied with the final product, although your project manager claimed that she followed the human-centered design process. She interviewed users at the start of the project, created a first prototype and evaluated that prototype.
Which part of the human-centered design process did she miss?
A) The "iterate"-part
B) The "evaluate"-part
C) The "design"-part
D) The "analyze"-part
4. Which of the following elements are addressed by the WCAG?
i. Resizability of text
ii. Visually appealing design
iii. Text alternatives
iv. Keyboard accessibility
v. Mouse input
A) i & iii are true, ii, iv & v are false
B) iv & v are true, i, ii & iii are false
C) i, iii, iv & v are true, ii is false
D) i, ii, & iii are true, iv & v are false
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A | Question # 3 Answer: A | Question # 4 Answer: C |







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