Skills Outline (Exam Topics)

To increase your chances of passing Microsoft MS-100 at the first attempt, you need to have a good comprehension of the exam topics, which are the following:

• Planning Office 365 Workloads and Applications

  This topic requires the students’ skills in planning for Office 365 workload deployment (including defining hybrid requirements; planning data flow and interconnection for each workload; planning for Microsoft 365 workload interconnection; plan migration approach for workloads; preparing workloads for upcoming migrations and deployments) as well as planning Microsoft 365 Apps deployment (including planning for Office for the web; planning for Microsoft 365 Apps for an enterprise; handling Office software downloads; planning Microsoft 365 Apps for enterprise deployment, etc.).

• Managing Authentication and Access

  This entails one’s skills in managing authentication (in particular, developing an authentication approach; customizing authentication; applying an authentication approach; handling and monitoring authentication); applying Multi-Factor Authentication (in particular, developing an MFA solution; customizing MFA for users and apps; administering MFA and reporting MFA utilization); customizing application access (in particular, customizing application registration within Azure AD; customizing Azure AD application proxy; uploading apps of enterprise in Azure AD); executing access for Microsoft 365 workloads outside users; developing guest accounts; developing solutions for outside access; handling the outside collaboration settings).

• Designing and Implementing Microsoft 365 Services

  Within this objective, the test takers need to demonstrate that they have the competency in managing domains (this includes adding and customizing extra domains; customizing user identities for a new domain name; developing configuration for a domain name; setting a major domain name; verifying a custom domain); planning Microsoft 365 implementation (this includes planning for Microsoft 365 on-premises infrastructure as well as planning identity authentication and solution); planning migration of data and users (this includes determining what data is to be migrated; defining mailboxes and users that are to be migrated; planning migration of on-prem groups and users; importing PST Files).

  In addition, the applicants should be proficient in setting up Microsoft 365 subscription and tenancy (customizing tenant and subscription roles as well as workload settings; assessing Microsoft 365 for an enterprise; planning and developing tenant; updating current subscriptions to Microsoft 365; monitoring license allocations) and handling Microsoft 365 tenant and subscription health (handling service health alerts; developing and handling service requests; developing inbound service health response plan; customizing and reviewing reports, such as OMS, BI, Microsoft 365 reporting; scheduling and assessing compliance and security reports; scheduling and assessing utilization metrics).

• Managing User Identity Roles

  Here the examinees should know how to develop an identity approach (in particular, assess synchronization requirements; evaluate identity management requirements; assess authentication requirements); plan identity synchronization using Azure AD Connect (in particular, develop directory synchronization; execute directory synchronization using Azure endpoints, federation services directory services); handle identity synchronization with the help of Azure AD (in particular, check Azure AD Connect Health; handle manage Azure AD Connect synchronization; customize object filters; customize password sync; execute multi-forest AD Connect scenarios).

  Additionally, the candidates need to possess skills in handling Azure AD identities (including planning Azure AD identities; executing self-service password reboot for Azure AD; handling access reviews; handling product licenses, groups, users, passwords) as well as handling user roles (including planning user roles; allocating roles in workloads; customizing administrative accounts; customizing RBAC in Azure AD; assign admin rights; handle manage admin roles; plan compliance and security roles for Microsoft 365).

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What Will You Face When Exam Day Comes?

The Microsoft MS-100 certification test is made up of 40-60 questions with the time allocation of 180 minutes to solve them. The questions are of MCQ, active screen, case study, best-answer, drag-and-drop, and build list type. One can take-up the exam via an online proctoring facility or by visiting a testing center. The exam is available in English and Japanese. To register for it, the candidates are required to pay the fee of $165 and complete the scheduling process at the Pearson VUE platform. To earn a pass status in this test, one should get at least 700 points out of 1000.

Why Take the Microsoft MS-100 Exam?

The Microsoft Dynamics CRM Solution Expert (MS-100) is a certification for Microsoft Dynamics CRM and many businesses want their employees to be MS-100 certified for the following reasons:

• To be able to administer the system efficiently. Leading companies require their employees to be MS-100 certified so that they can implement and maintain the CRM product. Block Managers and other senior staff also benefit from the certification.

• To implement sales, marketing, and service strategies that are based on Dynamics CRM. Hidden or open sales are what make or break companies. Journey and predictive analysis help in uncovering hidden sales and in delivering only the most relevant information to customers.

• To be able to provide accurate training to employees on how to use Dynamics CRM for sales, marketing, and service purposes effectively. Rewarding and retaining highly qualified employees is an important factor for businesses.

• To be able to make effective business decisions based on accurate data from Microsoft Dynamics CRM or related software tools. Confidentiality is essential in most companies now.

• To be able to design and build customizations, applications, and integrations that integrate seamlessly with Dynamics CRM. Uncertified employees may not deliver quality work in this area, resulting in customer dissatisfaction.

The Microsoft MS-100 exam aims to equip the test-taker with all the leading skills associated with Microsoft 365 and impart a best-of-breed understanding of this tool. Candidates who will come up with flying colors in this test are considered as real-world problem-solvers as they will be having the best and latest skills related to Microsoft 365 services and identity.

Reference: https://www.microsoft.com/en-us/learning/exam-ms-100.aspx

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