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Avaya Equinox® Solution with Avaya Aura® Collaboration Applications Support Sample Questions:

1. Users are unable to access Avaya Equinox Conferencing for Web from the public network. One user said that when trying to access the Unified Portal, they received the following error message:
HTTP Request Sent to HTTPS Port. What is causing this problem?

A) In ASBCE the "Rewrite URL" information, in the Reverse Proxy, is mis-configured for HTTP.
B) In ASBCE "Rewrite URL", in the Reverse Proxy, is disabled.
C) Avaya Aura Web Gateway (AAWG) has been configured to block HTTP.
D) Avaya Aura Web Gateway (AAWG) has been configured to block HTTPS.

2. In a Team Engagement deployment, the Avaya IXTM Workplace Thick Client (Windows/Mac/iOS/Android) registers and communicates to which component?

A) Avaya Aura Web Gateway
B) Avaya Aura Session Manager
C) Equinox Management Server
D) Avaya Aura Media Server

3. A support technician wants to retrieve a Customer Support Package from an Avaya Equinox Conferencing component (for example, an Equinox Media Server), to open a ticket with Avaya technical support.
What is the procedure to retrieve the package?

A) Access the component's CLI and navigate to /opt/Avaya/logs/CSP.
B) Access Equinox Management web GUI, and configure an external file transfer server under Settings.
C) Access Equinox Management web GUI, choose a respective device from the list under Devices, and pick the Retrieve Customer Support Package option from the menu.
D) Access Equinox Management web GUI and navigate to Logs & Events > Logs > Retrieve Customer Support Package.

4. Among other video-related settings on Communication Manager, which parameter on a user's station form/ endpoint profile should be set to "Y" (YES) to allow video on calls between Avaya IX Workplace Clients?

A) IP Video
B) H.264
C) Enable Video
D) Direct Multimedia

5. When troubleshooting an Avaya Equinox Conferencing solution issues related to access from the public network, debugging which component is recommended first?

A) Avaya Aura Web Gateway
B) Avaya Aura Communication Manager
C) Session Manager
D) Session Border Controller

Solutions: