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Avaya Midsize Solution Design Sample Questions:

1. You are helping a customer learn about Avaya Contact Center Select (ACCS). They want to know about server requirements for an ACCS with Business Continuity.
Which two statements describe the server configurations for IP Office and ACC with Business Continuity?

A) If the ACCS is using a hardware appliance the IP Office can be virtualized.
B) IP Office and ACCS can be virtualized only using the same VMware host server.
C) IP Office and ACCS can be virtualized only using separate VMware host servers.
D) If the ACCS is using a hardware appliance the IP Office must be using a hardware appliance.

2. A customer has an existing Business Communications Manager (BCM) with Avaya 1220 and 1230 IP Deskphones. The Account Manager wants to reuse the sets and minimize the cost of the quote.
Which statement about reusing existing sets from a BCM on an IP Office is true?

A) The existing sets will operate the same on the IP Office.
B) There will be some operational or feature differences.
C) The features supported on BCM are the same as the IP Office.
D) IP Office supports ail BCM sets.

3. With Avaya Spaces, which statement is true about the what users can do?

A) Only Member level users and above can video call.
B) Guest level users can only text chat other users.
C) Only the Owner/Admin level users can video call.
D) All levels of users can text chat and video call.

4. A company's IT staff often works from remote locations.
What is required for them to manage the Avaya IP Office Platform remotely?

A) VPN access and the System Status tool
B) VPN access to the corporate network and a web browser
C) The Avaya Secure Access Link (SAL)
D) VPN access to the corporate network and an IP Office System Monitor

5. What are two reasons to use Voicemail Pro for recording? (Choose two.)

A) No additional licensing is needed to allow any user call recording via a button.
B) Each Avaya Contact Center Select voice agent license includes a recording license.
C) It offers live monitoring of voice and screens.
D) It provides reporting such as how many times a call was put on hold.

Solutions: