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7391X Exam topics
Candidates must know the exam topics before they start of preparation. Because it will really help them in hitting the core. Our 7391X exam dumps will include the following topics:
- Demonstrate how to perform an initial call center configuration.
- Describe Avaya's call center applications used with Avaya Aura Call Center Elite.
- Review primary call center components, concepts, and terms.
- Create and test call vectors.
- Administer a dial plan, feature-related system parameters, hunt groups, agents, announcements, and music souces.
- Describe the Avaya Aura Call Center Elite features of the Avaya Aura Communication Manager.
Who should take the 7391X exam
The Avaya Aura Call Center Elite and Call Center Elite Multichannel Implementation 7391X Exam certification is an internationally-recognized validation that identifies persons who earn it as possessing skilled in Avaya Aura Call Center Elite and Call Center Elite Multichannel Implementation Certification. If a candidate wants significant improvement in career growth needs enhanced knowledge, skills, and talents. The Avaya Aura Call Center Elite and Call Center Elite Multichannel Implementation 7391X Exam certification provides proof of this advanced knowledge and skill. If a candidate has knowledge of associated technologies and skills that are required to pass Avaya Aura Call Center Elite and Call Center Elite Multichannel Implementation 7391X Exam then he should take this exam.
Reference: https://www.avaya-learning.com/lms/#/training/catalog/offering/21553
Avaya 7391X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Call Center Elite Planning & Configuration | 30% | - System setup and dial plan
|
| Topic 2: Call Center Elite Multichannel Implementation | 20% | - Installation and integration
|
| Topic 3: Maintenance, Monitoring & Troubleshooting | 10% | - System health and alarms
|
| Topic 4: Avaya Aura Call Center Elite Overview & Architecture | 20% | - Core components and concepts
|
| Topic 5: Advanced Routing & Vectoring | 20% | - Enhanced vector commands
|







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