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Apple OS X Support Essentials 10.8 Sample Questions:

1. Review the screenshot, and then answer the question below.

While starting up an Intel-based Mac, you see the screen shown above. What does it mean?

A) An invalid startup keyboard shortcut is being pressed.
B) The booter is unable to load a valid kernel.
C) The folder that holds all the user home folders cannot be located or accessed.
D) The computer's firmware cannot locate a valid booter file.

2. Which statement about Gatekeeper is TRUE?

A) Only the root user can disable Gatekeeper.
B) Standard users can bypass Gatekeeper.
C) Gatekeeper can ONLY be disabled using a configuration profile.
D) Only administrator users can bypass Gatekeeper.

3. Which steps will let you retrieve a file from a Time Machine backup on an external hard disk connected to your Mac?

A) Open Time Machine, use the timeline to reach the appropriate date and time, select the file, and click Restore.
B) Open System Preferences, click the Time Machine icon, click Retrieve, use the timeline to reach the appropriate date and time, select the file, and click Restore.
C) In the Finder enter a search term in the Spotlight search field, click the Add (+) button to add a search criterion, and choose Search Time Machine, then use the timeline to reach the appropriate date and time, select the file, and click Restore.
D) Control-click the icon of the folder in which you want the restored file to appear, open Time Machine from the shortcut menu, choose Restore from the Time Machine menu, use the timeline to reach the appropriate date and time, select the file, and click Restore.

4. Review the screenshot and answer the question below.

You downloaded an app using Safari. When you try to open the app, you see the message shown above. What is a possible explanation?

A) Gatekeeper has recognized that the app was altered after it was signed.
B) The sandbox into which the app was downloaded by the quarantine system has become corrupted.
C) The certificate needed to decrypt this app cannot be found in the keychain.
D) The app was signed using a certificate from an unknown authority.

5. How can you display the contents of a hidden folder on a mounted volume in Finder?

A) From the Finder menu, choose Preferences, and select "Show hidden items."
B) From the View menu, choose "Show hidden items."
C) Select the volume icon and choose "Show hidden items" from the Action menu.
D) From the Go menu, choose "Go to Folder," enter the path to the hidden folder, and click Go.

Solutions: