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Salesforce AP-222 Exam Syllabus Topics:

Salesforce Public Sector Solutions Accredited Professional Sample Questions:

Question 1

Bohabaven wants to implement the Grants Management module of Public Sector Solutions. They would like to allow constituents to apply online for grants and check the progress of grant applications. The Chief Marketing Officer and Head of Constituent Services have expressed their concerns about the security of the solution. They want to ensure they comply with privacy regulations around the storage and use of constituent's data, and they are wondering how to protect against bots potentially spamming the application forms. What should the Technical Consultant suggest to Bohabaven to protect the application forms?

A. Implement spam checking for Bohabaven's Experience Site forms using CAPTCHA.
B. Set the external organization-wide default sharing settings for grant applications objects to Private.
C. Provide constituents with a search page on Bohabaven's website to look up application reference numbers and check the application's progress.
D. Deploy grant application OmniScripts on Bohabaven's Experience Site pages set to "Requires Login."
E. Enable the Salesforce Spam Check for Experience Sites.

Question 2

A Public Sector Organization (PSO) would like to enhance its publicly available website, built in Experience Cloud, to allow constituents to report their concerns about someone's health or safety. The PSO is already using Public Sector Solutions. The requirement from the PSO is that the constituent should be able to report their concerns both as authenticated users and anonymously. Additionally, internal staff should be able to separately track their investigations and any follow- up in a separate Case. Leveraging Public Sector Solutions functionality, what configuration should the Technical Consultant use to meet the requirements?

A. Use a custom object for the Complaint with a lookup relationship to Case.
B. Use the Public Complaint and Case objects.
C. Use record types on Case, one for the constituents and one for internal staff

Question 3

A government agency plans to implement Public Sector Solutions for its licensing needs. They plan to leverage Business Rules Engine (BRE) to customize the solution to meet their business needs. Which statement correctly describes the relationship between Expression Sets and Decision Matrices in the context of BRE?

A. Expression Sets match input values to a table row and return the row's output values.
B. Expression sets call decision matrices, which are tables that allow implementing of complex rules in a systematic, readable way.
C. Expression sets and decision matrices accept XML input from and return JSON output to, OmniScripts.
D. Decision Matrices perform a series of calculations using matrix lookups and user- defined variables and constants.

Question 4

A government agency just implemented Salesforce Emergency Response Management (ERM).
However, the internal users are unable to see any Emergency Response related functionalities.
What is the root cause for the access issue?

A. The internal users are missing the Emergency Response Management permission set
B. The Organization Wide Defaults for ERM objects were set to Public
C. The internal users' role hierarchy has been set incorrectly
D. The internal users are missing the Emergency Management Response permission set license.

Question 5

A government agency runs various research and grant programs for scholars. They have decided to use the Individual Application object in Grants Management for Public Sector Solutions. Which Salesforce features must be enabled to support this use case?

A. Custom Object for Applications
B. Person Accounts
C. Salesforce Flow
D. Product Schedule

Solutions: