
2026 Realistic Plat-Admn-202 Dumps Questions To Gain Brilliant Result
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NEW QUESTION # 132
Universal Containers has two types of applicants, hourly and salary. There are separate record types for each. While all members of the human resource department need to be able to view all applicant records, only the hiring Manager and VP of HR should be able to create salary applicant records.
What should the app builder recommend to meet this requirement?
- A. Create a permission set containing the salary record type and assign it to the appropriate users.
- B. Remove "create" permission for the salary applicant object for everyone except the manager and VP.
- C. Configure the hourly record type as the default and instruct non-management users to accept the default record type.
- D. Update the org-wide default to private and create a sharing rule for the role of recruiting manager.
Answer: A
Explanation:
A permission set containing the salary record type and assigning it to the appropriate users would allow only those users to create salary applicant records, while still allowing all users to view all applicant records. This is the most granular and flexible way to meet the requirement
NEW QUESTION # 133
Universal Containers has a custom picklist called Support Level On the Account object. They would like to the real-time value of Support Level on all case records. How should an app builder implement this requirement?
- A. Create a formula field on the Case object using the TEXT function.
- B. Create a roll-up summary field using Support Level on the Account object.
- C. Create a Lookup Relationship on the Case object.
- D. Create a formula field on the Account object using the ISPICKVAL function.
Answer: A
Explanation:
The correct answer is D. Universal Containers wants the real-time value of the Account's Support Level picklist to appear on related Case records. The best declarative solution is a cross-object formula field on Case that references the related Account field.
Because Support Level is a picklist, the formula should use the TEXT() function to return the picklist value as text. Salesforce documentation states that cross-object formulas can reference fields from related objects, and Salesforce's TEXT function supports picklist values in formulas.
Example formula concept:
TEXT(Account.Support_Level__c)
Why others are incorrect:
A is incorrect because the formula must be on Case, not Account.
B is incorrect because Case already relates to Account; a new lookup alone does not display the value.
C is incorrect because roll-up summary fields summarize child records; they do not copy/display a parent picklist value on child Case records.
NEW QUESTION # 134
Universal Containers wants sales reps to get permission from their managers before deleting Opportunities, What can be used to meet these requirements?
- A. Two-step Approval Process.
- B. Process Builder with Submit for Approval action.
- C. Approval Process with a triggered Flow process.
- D. Approval Process with Time-Dependent Workflow action.
Answer: A
Explanation:
The feature that can be used to meet these requirements is two-step approval process. An approval process defines the steps and criteria for approving records. A two-step approval process requires two levels of approval before a record can be deleted. The app builder can configure an approval process for opportunities that requires sales reps to submit their delete requests for approval from their managers. Option A is incorrect because Process Builder with Submit for Approval action is not a valid feature, as Process Builder cannot submit records for approval. Option B is incorrect because Approval Process with a triggered Flow process is not a valid feature, as Approval Process cannot trigger Flow processes. Option C is incorrect because Approval Process with Time-Dependent Workflow action is not a valid feature, as Approval Process cannot use Time-Dependent Workflow actions.
NEW QUESTION # 135
Cloud Kicks (CK) wants to simultaneously delete a Supplier's record and all Supplier ltem__c records if a partnership ends with a supplier.
What solution could an app builder use to meet the requirement?
- A. Indirect lookup
- B. Hierarchical
- C. Many-to-many
- D. Master-detail
Answer: D
Explanation:
The solution that an app builder should use to meet this requirement is master-detail relationship. A master-detail relationship is a type of relationship that creates a parent-child relationship between two objects, where the child records inherit the sharing and security settings of their parent record. The app builder can create a master-detail relationship between Supplier__c and SupplierItem__c objects, where Supplier__c is the parent object and SupplierItem__c is the child object. This way, when a Supplier__c record is deleted, all related SupplierItem__c records are also deleted automatically. Option A is incorrect because many-to-many relationship is not suitable for this requirement, as many-to-many relationship allows two objects to be linked in both directions through a junction object, but does not support cascading delete. Option B is incorrect because indirect lookup relationship is not suitable for this requirement, as indirect lookup relationship allows an external object to link with another object using an external ID field, but does not support cascading delete. Option C is incorrect because hierarchical relationship is not suitable for this requirement, as hierarchical relationship allows users to use a lookup field that links an object with itself, but does not support cascading delete.
NEW QUESTION # 136
7 of 65. Universal Container's sales reps can modify fields on an opportunity until it Is close The sales operations team has access to modify the Post-Close Follow-up Date and Post-Close Follow-up Comments fields after the Opportunity is close After the opportunity is closed, the rest of the fields Are read only. How should these requirements be met?
- A. Use record types with field sets and restrict editing fields using field-level security.
- B. Use field-level security on page layouts with record types to restrict editing fields.
- C. Use field-level security to mark fields as read-only on the Sales profile.
- D. Use field-level security on page layouts to restrict editing fields.
Answer: B
Explanation:
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The correct answer is B. Use field-level security on page layouts with record types to restrict editing fields.
The requirement changes after the Opportunity is closed. The best configuration is to use record types with assigned page layouts so the closed Opportunity layout can make most fields read-only while allowing the Sales Operations team to edit the two post-close fields. Salesforce page layouts can control which fields are visible, read-only, or required, and page layouts can be assigned by profile and record type.
A is incomplete because it does not account for different behavior after close. C is incorrect because field sets are not used for page-layout field editability. D is too broad because it would make fields read-only for the Sales profile regardless of Opportunity stage.
NEW QUESTION # 137
Service Agents are required to confirm a user's identity before providing support information over the phone. Which feature can an app builder use to help agents meet this requirement?
- A. Guided Action Flows on the record page
- B. Include Surveys as a Case related list
- C. Add Path to the top of the Case layout
- D. Case Validation Rules
Answer: A
Explanation:
The correct answer is D.
Service agents need a guided process to confirm a user's identity before sharing support information. Salesforce Flow for Service supports guided action flows through the Actions & Recommendations component on a record page. This lets agents follow step-by-step prompts, such as identity verification questions, directly from the Case record. Salesforce Trailhead explains that Flow for Service shows users a to-do list on a record page, and selecting a step can launch a flow that guides the rep through the task.
A . Path is for guiding users through stages, not collecting identity-verification prompts. B. Validation Rules only block invalid saves. C. Surveys collect feedback, not identity confirmation during a support call.
NEW QUESTION # 138
Ursa Major Solar (UMS) uses Cases to track customer complaints, an Issue__c object to represent known problems with its solar panels, and a Case_Issue__c junction object to relate known problems to customer complaints.
Periodically, UMS conducts audits which require the auditing users to view Case _Issue__c records.
Which access levels must be configured to allow UMS users to access Case _Issue_c records?
- A. Read-Only access on Case and issue__c
- B. Read Only access on Case and case_issue__o
- C. Read-Only access of Case issue =
- D. Read-Only access or issue_c and_issue_c
Answer: A
Explanation:
D). Read-Only access on Case and Issue__c. Users need read-only access to both Case and Issue__c objects to view associated Case_Issue__c junction object records properly. This is because access to junction object records in Salesforce is determined by the user's access levels to the parent records in a relationship Steps to configure access:
Navigate to Setup → Profiles or Permission Sets.
Select the profile or permission set of the auditing users.
Under Object Settings, adjust the permissions for Case and Issue__c to at least 'Read-Only'.
Ensure that users have visibility to the Case_Issue__c object itself.
This configuration allows users to view the details of cases and issues as they audit the junction object records.
Explanation:
To ensure auditing users can access records in the Case_Issue__c junction object, the correct data permissions on related records must be established:
NEW QUESTION # 139
Cloud Kicks wants to know the total value of all won Opportunities for Accounts and display it on the record.
What type of summary should the app builder use in the roll-up summary field?
- A. Min
- B. Count
- C. Sum
- D. Q Max
Answer: C
Explanation:
The app builder should use Sum as the type of summary in the roll-up summary field. A Sum type of summary allows the app builder to calculate the total value of a numeric field from the child records related to a parent record by a master-detail relationship. The app builder can create a roll-up summary field on the Account object that sums the Amount field from the won Opportunities related to each Account. Count is not a valid type of summary, as it does not calculate the total value of a numeric field. A Count type of summary allows the app builder to count the number of child records related to a parent record by a master-detail relationship. Max is not a valid type of summary, as it does not calculate the total value of a numeric field. A Max type of summary allows the app builder to display the largest value of a numeric or date field from the child records related to a parent record by a master-detail relationship. Min is not a valid type of summary, as it does not calculate the total value of a numeric field. A Min type of summary allows the app builder to display the smallest value of a numeric or date field from the child records related to a parent record by a master-detail relationship.
NEW QUESTION # 140
Cloud Kicks (CK) increased its Salesforce development efforts so That it now has multiple custom development efforts happening in parallel. CK's developers and admins perform the customizations and have Complained that working in one sandbox has led to many problems. They Requested a solution in which they can work in at least 20 different Sandboxes at once, that all start with the same base configuration and Dat What should an app builder use to solve the problem?
- A. Partial copy sandboxes
- B. Sandbox refreshes
- C. Sandbox cloning
- D. Full copy sandboxes
Answer: C
Explanation:
omprehensive and Detailed Explanation with all Platform App Builder documents: = The correct answer is A. Sandbox cloning.
Cloud Kicks needs many parallel sandboxes that start from the same base configuration and data. Sandbox cloning is designed for this because Salesforce copies the source sandbox's data and metadata into a new sandbox. Salesforce documentation states that cloning a sandbox copies its data and metadata into the new sandbox.
Partial copy and full copy are sandbox types, not the best mechanism for repeatedly creating many sandboxes from the same prepared baseline. Sandbox refreshes update existing sandboxes; they do not create at least 20 parallel environments from the same baseline.
NEW QUESTION # 141
When an opportunity has a closed date that is pushed more than 30 days, manager approval is require An approval process is in place but Reps frequently forget to submit for approval to run the process. How can an app builder ensure that these opportunities are submitted into the approval process?
- A. Give the manager the "API Enabled" permission to permit approval responses by email.
- B. Change the entry criteria on the approval process to criteria are met and lock the record on initial submission.
- C. Submit the record for approval from an automated process.
- D. Use a validation rule and an email alert to the manager requesting approval.
Answer: C
Explanation:
The correct answer is C. Submit the record for approval from an automated process.
The issue is not the approval process itself. The issue is that sales reps forget to manually submit the Opportunity. Salesforce supports submitting records for approval from automation, including Flow's Submit for Approval action. Salesforce also documents using an after-save record-triggered flow to automatically submit records into an approval process.
A does not solve the problem because changing approval entry criteria does not automatically submit the record. B only reminds the manager and does not run the approval process. D is unrelated to automatic submission.
NEW QUESTION # 142
Northern Trail Outfitters wants to initiate a daily backup of its Salesforce org. Which tool should an app builder recommend for this task?
- A. Add/Change package
- B. Data Export Service
- C. Refresh full copy sandbox
- D. Support expert
Answer: B
Explanation:
The correct answer is C. Data Export Service.
Salesforce Data Export Service is the native tool used to export backup data from a Salesforce org. It allows admins to create export files of Salesforce data and schedule exports. Salesforce documentation describes Data Export as the feature for exporting backup data from Salesforce.
Important exam note: the question says "daily backup," but standard Salesforce Data Export scheduling is commonly weekly or monthly depending on edition and settings. Among the listed options, Data Export Service is still the correct Platform App Builder answer.
A is incorrect because refreshing a Full Copy sandbox is not a backup strategy.
B is incorrect because packages move metadata, not org data backup.
D is incorrect because "Support expert" is not the Salesforce backup/export tool.
NEW QUESTION # 143
Universal Containers uses a private sharing model for opportunities. This model CANNOT be changed due to a regional structure A new sales operations team has been created. This team needs to perform analysis on Opportunity data, all should have read arid write access to all Opportunities.
What are two recommended solutions for the app builder to give the users appropriate access? Choose 2 answers
- A. Create a criteria-based sharing rule to share all opportunities with the sales operations private group
- B. Add a manual share for all opportunities with each user on the sales operations team.
- C. Add a permission set with 'View All" and 'Modify All'' opportunity permissions enabled.
- D. Create a criteria-based sharing rule to all opportunities with the sales operations public group.
Answer: C,D
Explanation:
The two recommended solutions for the app builder to give the users appropriate access are creating a criteria based sharing rule to all opportunities with the sales operations public group and adding a permission set with 'View All" and 'Modify All'' opportunity permissions enabled. A criteria based sharing rule can grant read and write access to all opportunities that meet certain criteria to a specified group of users. A permission set can grant additional object-level permissions to users without changing their profiles. Option B is incorrect because adding a manual share for all opportunities with each user on the sales operations team is not scalable or maintainable. Option D is incorrect because creating a criteria-based sharing rule to share all opportunities with the sales operations private group is redundant, as private groups are used to manually share records with individual users or other groups.
NEW QUESTION # 144
The Dream House Realty (DR) service manager asks for some Improvements in case management. They want to enforce compliance so That cases are unable to be reverted to an earlier case status, and to Ensure that certain fields are required when specific case criteria are met. Which solution should an app builder implement to meet these Requirements?
- A. Approval process
- B. Case flow
- C. Validation rules
- D. Dependent picklist
Answer: C
Explanation:
The correct answer is D.
Validation rules are the right declarative tool to enforce data compliance before a record is saved. They can prevent a Case from moving backward to an earlier Status and can require specific fields when Case criteria are met. Salesforce formula functions such as ISCHANGED() compare whether a field value changed, and validation rules can use formula logic to stop invalid saves.
Why others are incorrect:
Approval Process is for routing records for approval.
Dependent picklists control picklist value availability, not status regression.
Case Flow can automate case processes, but validation rules are the best tool for enforcing save-time compliance.
NEW QUESTION # 145
Ursa Major Solar has a lookup relationship between a custom `delay_` object and a custom `Size_` object. An app builder wants to create a roll-up summary field that counts the total number of `Size_` records related to each `delay_` record. How would the current configuration impact the ability to achieve the desired result?
- A. The roll-up summary can be achieved by creating a formula field on the `Size_` object.
- B. A roll-up summary field will need to be created on the `delay_` object with a field filter that selects all related `Size_` records.
- C. The roll-up summary can be achieved by creating a formula field on the `delay_` object.
- D. This lookup relationship will need to be converted to a master-detail relationship before a roll-up summary field can be created.
Answer: D
Explanation:
The correct answer is B. This lookup relationship will need to be converted to a master-detail relationship before a roll-up summary field can be created.
A Salesforce roll-up summary field is created on the object that is on the master side of a master-detail relationship. Lookup relationships do not support standard roll-up summary fields. Salesforce documentation confirms that roll-up summary fields are defined on the master object in a master-detail relationship.
A and D are incorrect because formula fields cannot count related child records across a lookup relationship.
C is incorrect because the relationship is currently lookup, so a standard roll-up summary field cannot be created yet.
NEW QUESTION # 146
An app builder installs an unmanaged package in a full copy sandbox that is an exact match for production, and now they are ready to install it in production. The app builder attempts to install the package in production, and it fails. Why did the package fail to install?
- A. Package features not compatible
- B. Object limits successful
- C. Apex unit test failures
- D. Incorrect license types
Answer: C
Explanation:
The correct answer is C. Apex unit test failures.
Because the unmanaged package was successfully installed in a Full Copy sandbox that matches production, issues like feature incompatibility, license mismatch, or object limits would normally have appeared during sandbox testing. The remaining Salesforce-specific production blocker is Apex test execution.
Salesforce deployment documentation states that if any Apex test fails, the deployment is rolled back. Salesforce Apex testing guidance also states that Apex unit tests must meet coverage requirements and complete successfully for deployment or packaging scenarios.
So the package failed in production because the required Apex tests did not complete successfully.
NEW QUESTION # 147
DreamHouse Realty wants to import its property records from an external system into Salesforce. The app builder will use an external ID field to house the property ID from the external system. Which two details should the app builder know when using external ID fields?
- A. An external ID field can be an auto-number field.
- B. Each object can have up to 25 custom external ID fields.
- C. An external ID field can be a URL field.
- D. Each org can have up to 25 custom external ID fields.
Answer: A,B
Explanation:
The correct answers are B. Each object can have up to 25 custom external ID fields and D. An external ID field can be an auto-number field.
Salesforce documentation states that each object can have up to 25 custom external ID fields. It also confirms that supported external ID field types include custom auto-number, email, number, and text fields.
A is incorrect because the limit is per object, not per org.
C is incorrect because a URL field is not one of the supported external ID field types.
NEW QUESTION # 148
Cloud Kicks has five years of sales data and would like to track when customers made their first purchase. How should an app builder use a roll-up summary to meet the requirements?
- A. Create a new date field called First Order Date, then create roll-up summary to update the field using Type MIN.
- B. Create a new date field called First Order Date, then set the date using a roll-up summary on Opportunity Close Date.
- C. Create a new roll-up summary field called First Order Date using type SUM on Opportunity Close Date.
- D. Create a new roll-up summary field called First Order Date, Using type MIN on the Opportunity Close Date with a filter where iswon = TRUE.
Answer: D
Explanation:
The correct answer is B. Create a new roll-up summary field called First Order Date, using type MIN on the Opportunity Close Date with a filter where IsWon = TRUE.
Cloud Kicks wants to track the first purchase date for each customer. The first purchase is the earliest won Opportunity Close Date. A roll-up summary field can calculate values from related records and supports summary types such as COUNT, SUM, MIN, and MAX. Salesforce Trailhead states that MIN displays the lowest value from the selected field and supports date/date-time fields.
So the app builder should create a roll-up summary field on the Account, summarize related Opportunities, choose MIN on CloseDate, and filter to only include won Opportunities, such as IsWon = TRUE.
A and C are incorrect because the field should be a roll-up summary field itself, not a regular date field updated by a roll-up.
D is incorrect because SUM is for number, currency, and percent fields, not date fields. Salesforce documentation confirms that MIN/MAX support date fields, while SUM is for numeric-style fields.
NEW QUESTION # 149
A custom field on an account is used to track finance information about a customer. Only members of the finance team have access to this field However, the business wants to allow one customer service agent, who is assigned the Customer Service profile, read-only access to this field for special Circumstances. What is the recommended solution to grant the customer service agent access to the field?
- A. Create a permission set that allows read-only access to the field via field level security and assign it to the agent.
- B. Update the Customer Service Profile already assigned to the agent to allow for read-only access to the field via field level security.
- C. Create a new profile to allow for read-only access to the field via field level security and assign it to the agent.
- D. Update the custom field's field level security in setup to allow the agent read-only access to the fiel
Answer: A
Explanation:
The correct answer is B.
This is a one-user exception. Salesforce recommends using permission sets to extend access without changing the user's base profile. A permission set can grant read-only field access through field-level security to just the selected customer service agent. Salesforce documentation explains that permission sets extend user access, and field permissions control whether users can view or edit individual fields.
Why others are incorrect:
A creates a new profile for one user, which is not the recommended scalable solution.
C is not accurate because field-level security is assigned through profiles or permission sets, not directly to one user from the field alone.
D would give all users with the Customer Service profile read-only access, not only the single agent.
NEW QUESTION # 150
The convert button on leads should NOT appear until the lead status picklist is set to a qualified. What should an app builder suggest to meet these requirements?
- A. Page layout, record types, process builder field update
- B. Process builder field update, quick action, record type
- C. Picklist dependency, page layouts, record types
- D. Custom button, validation rule, record types
Answer: D
Explanation:
A custom button, a validation rule, and record types can be used to meet the requirement of hiding the convert button on leads until the lead status picklist is set to qualified. The custom button can replace the standard convert button and invoke a validation rule that checks the lead status. The record types can be used to assign different page layouts with different buttons for different lead statuses
NEW QUESTION # 151
An app builder needs a custom solution and is considering using either AppExchange or their local developer community. The app builder wants to minimize the need for manual maintenance.
What should the app builder consider?
- A. An open-source unmanaged package
- B. A managed package from AppExchange
- C. An open-source custom development
- D. An unmanaged package from AppExchange
Answer: B
Explanation:
Managed packages from the AppExchange are designed to provide automatic updates, upgrades, and vendor support, minimizing the need for ongoing manual maintenance by the customer.
Why D (Managed Package from AppExchange) is correct:Exact Extract:"Managed packages are maintained by the provider and can be automatically upgraded. They're ideal for apps distributed and maintained through AppExchange." - Salesforce Help | Managed and Unmanaged Packages OverviewManaged packages allow publishers to push automatic updates and ensure compatibility with future Salesforce releases - minimizing maintenance effort.
Why D (Managed Package from AppExchange) is correct:Exact Extract:"Managed packages are maintained by the provider and can be automatically upgraded. They're ideal for apps distributed and maintained through AppExchange." - Salesforce Help | Managed and Unmanaged Packages OverviewManaged packages allow publishers to push automatic updates and ensure compatibility with future Salesforce releases - minimizing maintenance effort.
Why not A (Open-source custom development):Open-source code must be maintained internally by developers.
Why not B (Unmanaged package):Unmanaged packages are customer-controlled and do not receive automatic updates.
Why not C:Open-source unmanaged packages combine the same issue - no automated support or maintenance.
Reference:
Salesforce Help | Managed and Unmanaged Packages Overview
Salesforce Platform App Builder Exam Guide | App Deployment
NEW QUESTION # 152
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