Easy To Download Salesforce CRT-251 Exam Dumps Updated 234 Questions
New Updated CRT-251 Exam Questions 2024
Salesforce CRT-251 certification exam is a comprehensive exam that covers a wide range of topics, including sales cloud solution design, sales cloud implementation, sales cloud optimization, sales cloud management, and sales cloud maintenance. Salesforce Certified Sales Cloud Consultant certification exam is designed for professionals who have experience in sales cloud implementation and optimization and want to demonstrate their expertise in this field. Salesforce Certified Sales Cloud Consultant certification exam is designed to test your knowledge and skills in sales cloud implementation, configuration, and management.
NEW QUESTION # 120
What must an administrator do when creating a record type?
- A. Assign the record type to the appropriate profiles.
- B. Add the record type to the required user records.
- C. Create a new page layout for the record type.
- D. Set the field-level security for the record type.
Answer: A
NEW QUESTION # 121
To ensure compliance with a platinum Service Level Agreement, cases that remain in the Tier 2 queue for more than four hours must be re-assigned to the Tier 3 queue.
What feature meets this requirement?
- A. Case Escalation Rule
- B. Case Comments
- C. Case Assignment Rule
- D. Auto Response Rule
Answer: A
Explanation:
Explanation/Reference:
Reference: https://help.salesforce.com/articleView?id=rules_escalation_create.htm&type=5
NEW QUESTION # 122
Northern Trail Outfitters (NTO) is devising a separate sales methodology to upsell service contracts to its existing customer base. The company would like to track and report on these deals separately from other deals. What should a consultant recommend to meet this requirement?
- A. Create separate page layout and report to flag and report on these deals
- B. Add upsell as a stage and create a summary report by opportunity stage
- C. Create a customer filed on opportunity to flag and report on these deals.
- D. Create an opportunity record type and sales process for reporting on these deals
Answer: D
NEW QUESTION # 123
Cloud Kicks has a private sharing model on Accounts. Account Executives need to ensure that Business Development Users can qualify marketing Opportunities on their accounts. There can be different Business Development Users for a given opportunity. Sales Management needs to be able to report on which Business Development Users are assigned to opportunities. What should the Consultant recommend to the Account Executives?
- A. Add Business Development Users as Account Team members with a role that grants Modify All access.
- B. Share Accounts with Business Development Users
- C. Share Opportunities with Business Development Users by granting read access to Opportunities in their portfolio
- D. Add Business Development Users as Opportunity Team members with a role that grants read/write access
Answer: D
NEW QUESTION # 124
Cloud Kicks is concerned that the sales team is taking longer to close Opportunities each month is comparison to the same time last year. The VP Sales wants to determine the number of closed deals on a monthly basis and compare the month-over-month results. Which two actions should the Consultant take to create a solution? Choose 2 answers
- A. Create a report based on the Opportunity snapshot.
- B. Create a custom Opportunity report using custom formula fields for the stage closed/won.
- C. Schedule an analytic snapshot of the Opportunity object to run monthly.
- D. Schedule an analytic snapshot of the Opportunity history object run monthly.
- E. Create a dashboard component; schedule the dashboard to refresh monthly.
Answer: A,C
NEW QUESTION # 125
Cloud Kicks (CK) uses a custom object named GumShoe__c. GumShoe__c is the child in a master-detail relationship with the Opportunity object. Staff members use this object to create requests for supporting research. CK wants to easily generate new GumShow__c records from staff phones by using the Salesforce mobile app.
What should a consultant recommend to meet the requirements?
- A. Create a custom Process Builder process.
- B. Create a Quick Action
- C. Create a Lightning component for mobile.
- D. Create a custom hyperlink to a related list.
Answer: D
NEW QUESTION # 126
Cloud Kicks has enabled territory forecasts to see how expected revenue compares between sales territories, and to know which territory has the most closed deals in a month. The territory hierarchy has three branches with child territories, with forecast managers assigned to a few of them. Which two actions can forecast managers perform? Choose 2 answers
- A. They can share their summary view with any Salesforce user.
- B. They can share their forecast with any Salesforce user.
- C. They can see all of their territory forecast in a single-page summary view.
- D. They can share their forecast with any external user.
Answer: B,C
NEW QUESTION # 127
Universal Containers wants to improve sales productivity in inside sales and is has been advised to consider Salesforce Console for Sales.
Which two use cases justify this recommendation? (Choose two.)
- A. Need to add notes quickly while talking to the client.
- B. Need to view the caller ID on screen and quickly make calls with one click.
- C. Need to prioritize search results for contacts and opportunities.
- D. Need to chat with customers in real time with Chatter.
Answer: A,B
NEW QUESTION # 128
Cloud Kicks is preparing to deploy its configurations. The chosen release date is during a Salesforce Release window. The current configuration is in Non-Preview Sandbox.
Which two strategies should a consultant recommend?
Choose 2 answers
- A. Test new configurations in a preview sandbox
- B. Deploy after the Salesforce Release.
Answer: A,B
NEW QUESTION # 129
A Consultant arrives for a requirements workshop, but key resources are absent.
What is the likely reason the key resources are absent?
- A. The proper roles, resources, and risks were not identified.
- B. The resources were not on the Project kick-off.
- C. The purpose and scope were not defined.
- D. The project plan did not receive sign-off.
Answer: A
NEW QUESTION # 130
Due to internet unavailability at Cloud Kicks, the sales team is not able to utilize the Salesforce Mobile app feature to view, create, or update Opportunities.
Which two steps should the Consultant take to resolve the issue? (Choose two.)
- A. From the Setup menu, enable the system permission "Store offline data."
- B. Raise a case with Salesforce support to enable the offline version of the Mobile app and update the app to use the offline capabilities.
- C. From the Setup menu, go to Salesforce offline and select "Enable caching in Salesforce for Android and iOS."
- D. From the Setup menu, go to Salesforce offline and select "Enable offline create, edit, and delete in Salesforce for Android and iOS."
- E. Create a permission set with the system permission "Store offline data" and assign the permission set to the sales team user(s).
Answer: C,D
NEW QUESTION # 131
A consultant is beginning a new project with Cloud Kicks to implement collaborative forecasting.
What should the consultant use to gather requirements using an Agile methodology?
- A. User stories
- B. Quip spreadsheet
- C. Linear process
- D. Forecast hierarchy
Answer: D
NEW QUESTION # 132
Universal Containers plans to implement lead management functionality for channel sales representatives who need to push pre-qualified leads to their partners. Partners need the ability to access and update the leads assigned to them. Which solution should a consultant recommend for this scenario?
- A. Create a task for a partner when a new lead is created and assign the task to the partner in the Partner Community.
- B. Create a customized site where partners can self-register and access their leads.
- C. Add the leads tab to the Partner Community and configure partner profiles to access leads.
- D. Configure a separate leas record type and page layout for the Partner Community.
Answer: C
NEW QUESTION # 133
Good Kicks has the goal of generating high-quality leads by implementing Sales Cloud.
Which metrics should the consultant analyze to determine the success of this goal?
- A. Lead to Opportunity Conversion Rate
- B. Total number of Leads by source
- C. Total number of Leads created by a Sales Rep
- D. Lead to Quote Conversion Rate
Answer: A
Explanation:
Explanation
Lead to Opportunity Conversion Rate is a metric that measures how many leads are converted into opportunities in relation to the total number of leads generated or processed in a given period. This metric can help evaluate the quality of leads and the effectiveness of lead qualification processes by showing how well leads are turning into potential sales. A high Lead to Opportunity Conversion Rate indicates that the leads are well-targeted, qualified, and nurtured, and that the sales team is following up on them promptly and persuasively. A low Lead to Opportunity Conversion Rate may suggest that the leads are poorly sourced, unqualified, or neglected, and that the sales team is missing out on opportunities.
NEW QUESTION # 134
Universal Containers is analyzing data to identify gaps, and wants to know which Accounts with
...opportunities are missing Contacts.
Which feature should a consultant recommend to build this report?
- A. Custom report type
- B. Custom filter
- C. Joined report
- D. Cross filter
Answer: D
Explanation:
Explanation
A cross filter is a feature that allows users to filter a report by related objects and their fields, such as accounts with or without opportunities. A cross filter can be added to any report type that supports cross filters, such as accounts, contacts, leads, or opportunities. By using a cross filter, Universal Containers can build a report that shows accounts with opportunities that are missing contacts, such as accounts with opportunities without contacts.
NEW QUESTION # 135
Management at Northern Trail Outfitters wants to make sure their sales representatives are recording important email communication with customers while they are away from their offices. The sales representatives use various email applications.
Which solution should be recommended?
- A. Download and install a Salesforce universal connector for their smartphones and computers.
- B. Copy and paste emails manually to the customer record in Salesforce from their smartphones and computers.
- C. Forward emails using their Email-to-Salesforce email address from their smartphones and computers.
- D. Download and install the Salesforce for Outlook connector on their smartphones and computers.
Answer: C
NEW QUESTION # 136
Cloud Kicks wants to implement team selling to share differing levels of access to Accounts and associate records, such as opportunities, contracts, and case, based on team member responsibilities.
Which capability should the consultant recommend?
- A. Account Teams
- B. Role hierarchy
- C. Sharing rules
- D. Opportunity Teams
Answer: A
Explanation:
Explanation
Account Teams are groups of users who work together on an account and its related records, such as opportunities, contracts, and cases. Account Teams allow users to share different levels of access to accounts and associated records based on their team roles and responsibilities. For example, a sales rep may have full access to an account and its opportunities, while a customer service agent may have read-only access to the account and full access to its cases.
NEW QUESTION # 137
A consultant for Cloud Kicks is migrating data from an on-premise system to Salesforce. The consultant has imported.
Account records, and is attempting to import the associated Contacts using Data Loader, but the import has failed records. The error messages all read UNABLE TO LOCK ROW, What could be causing these records to fail?
- A. Contact records should be imposed in the same data batch as Account records.
- B. The consultant has incorrect permissions to import data using Data Loader.
- C. Updates to child records that have the same parent records are being processed simultaneously.
- D. An Apex Trigger on the Account object is firing on insert and causing the Contact import to fail.
Answer: C
Explanation:
The most likely cause of the records failing is that updates to child records that have the same parent record are being processed simultaneously. This can cause the records to fail because child records must be imported after the parent records have been imported, and if the parent record is being updated at the same time as the child records, the import will fail. The other options are not likely to be the cause of the failed import.
NEW QUESTION # 138
Joe is the record owner of a Lead. A Lead sharing rule has been defined so that leads owned by Joe are shared with public group called 'Joe's Team'. When the Lead is converted to an Account, Contact, and Opportunity, who will have access to these records assuming that a private sharing model in place on these objects and there are no sharing rules defined for these objects?
- A. Joe, all members of the public group, and Joe's Team will be able to access the three records
- B. Joe, all members of the public group, Joe's Team, and anyone above any group member in the role hierarchy will be able to access the three records.
- C. Joe will be the only person who will be able to access the Account, Contact, and opportunity records.
- D. Joe and anyone above him in the role hierarchy will be able to access the three records
Answer: D
NEW QUESTION # 139
Cloud Kicks needs to associate some Contacts with many Accounts. Which solution should a consultant recommend meeting this requirement?
- A. Add Contact to the partners related list on other Accounts.
- B. Add a custom Account lookup field on the Contact.
- C. Use the Contact roles related list on Accounts.
- D. Use the Contact to Multiple Accounts feature.
Answer: D
NEW QUESTION # 140
The sates manager at Cloud Kicks has proposed that the consultant one large Discovery meeting with 250 employees who use Salesforce currently to gain information to improve adoption.
What are the three efficient approaches the consultant could recommend to the sales manager?
Choose 3 answers
- A. Arrange multiple sessions with small groups of employees.
- B. Ask all employees to email their ideas and feedback to the consultant.
- C. Meet with a large group of employees to listen to their feedback.
- D. Ask management to select which employees should participate In sessions.
- E. Send a survey to all employees asking for a list of desired changes.
Answer: A,D,E
NEW QUESTION # 141
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Salesforce CRT-251 Certification Exam is an excellent investment for professionals seeking to advance their careers in Salesforce Sales Cloud. Salesforce Certified Sales Cloud Consultant certification demonstrates the candidate's knowledge and skills in implementing Sales Cloud solutions that meet business requirements, configuring and managing Sales Cloud, and designing Sales Cloud solutions that align with best practices and industry standards. Salesforce Certified Sales Cloud Consultant certification also enhances the candidate's credibility and marketability, making them more attractive to employers and clients.
Salesforce CRT-251 exam is an excellent opportunity for professionals who want to demonstrate their expertise in sales cloud solutions. Salesforce Certified Sales Cloud Consultant certification provides a competitive edge to professionals in the job market and helps them to showcase their skills and knowledge to potential employers. Salesforce Certified Sales Cloud Consultant certification exam consists of multiple-choice questions and is designed to test the candidate's knowledge of Sales Cloud concepts and best practices. The Salesforce CRT-251 certification is recognized globally and is a valuable asset for professionals who want to advance their careers in Salesforce Sales Cloud consultancy.
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