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HP Imaging and Printing Sales Fundamentals Sample Questions:

1. What are the advantages of in-house color printing compared to color printing that is outsourced to a print shop? (Select three.)

A) Printing can be done quickly since there is no set-up or lead time required.
B) Smaller quantities of documents can be printed as needed.
C) It is simple to add metallic toners and embossing when printing in-house.
D) Since customer and market data is static, large numbers of documents can be printed.
E) It is inexpensive and easy to do complex document finishing in-house.
F) It is easier to target specific customers in personalized ways.

2. Which statement is true about the challenges that business customers face?

A) Customers need to spend time building their IT platform before they focus on their core business.
B) Customers need to give first priority to their IT and then to their business.
C) Customers should outsource their marketing work and focus on IT.
D) Customers must balance administration, customers, expertise, and sales.

3. Which HP technology contributes to the HP value proposition of "simplicity"?

A) HP Output Server
B) HP FastRes 1200
C) HP Instant-on Fuser
D) HP Universal Print Driver

4. The sales process would be difficult, almost impossible, if what were missing?

A) illustrations and pictures
B) preparation
C) product leaflets and white papers
D) success stories from related businesses

5. What is part of a consultative sales situation?

A) short-term focus
B) long-term focus
C) limited customer interaction
D) focus on the sale itself

Solutions: