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Salesforce AI-201 Exam Syllabus Topics:

Salesforce Certified Agentforce Specialist Sample Questions:

Question 1

Once a data source is chosen for an Agentforce Data Library, what is true about changing that data source later?

A. The data source can be changed through the Data Cloud settings.
B. The data source cannot be changed after it is selected.
C. The Data Retriever can be reconfigured to use a different data source.

Question 2

Which element in the Omni-Channel Flow should be used to connect the flow with the agent?

A. Decision
B. Assignment
C. Route Work Action

Question 3

Universal Containers (UC) is implementing Einstein Generative AI to improve customer insights and interactions. UC needs audit and feedback data to be accessible for reporting purposes.
What is a consideration for this requirement?

A. Storing this data requires Salesforce big objects.
B. Storing this data requires a custom object for data to be configured.
C. Storing this data requires Data Cloud to be provisioned.

Question 4

What is the primary function of the planner service in the Agent system?

A. Generating record queries based on conversation history
B. Identifying copilot actions to respond to user utterances
C. Offering real-time language translation during conversations

Question 5

An Agentforce agent must retrieve data from Salesforce and an external system. What is the recommended approach?

A. Train the LLM on external data
B. Disable grounding
C. Copy external data into prompts manually
D. Use Apex or Flow with external integrations

Solutions: