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Salesforce Arch-301 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Integration | 5% | - API management and data integration - MuleSoft integration patterns |
| Data Management | 5% | - Data quality and governance - Data modeling and architecture |
| Experience Cloud | 5% | - Partner and customer engagement - Portal and community solutions |
| Marketing Cloud | 5% | - Marketing automation integration - Customer journey design |
| Field Service | 5% | - Work order and scheduling optimization - Field service operations |
| Discovery and Customer Success | 25% | - Discovery artefacts (e.g., Reference Architecture diagram) - Quantitative and qualitative objectives to measure project success - Customer-centric discovery techniques |
| B2B Commerce | 15% | - B2B Commerce solution design - Integration with other Salesforce clouds |
| Analytics | 5% | - CRM Analytics (Tableau CRM) implementation - Data visualization and reporting |
| Sales Cloud | 10% | - Sales process optimization - Opportunity and lead management |
| Service Cloud | 10% | - Service process design - Case management and automation |
| Revenue Cloud | 10% | - CPQ and billing solutions - Revenue lifecycle management |
Salesforce Certified B2B Solution Architect Sample Questions:
1. Universal Containers (UC) is about to complete the first phase of its digital transformation with its new Lead to Invoice process that incorporates several clouds like Sales Cloud, Service Cloud, Revenue Cloud, Experience Cloud, and MuleSoft. UC is now creating a Center of Excellence and focusing on a purely Agile methodology for working on new releases. UC wants to understand some of the considerations around release planning.
What are two recommendations a Solution Architect should make to ensure UC's releases to production work within its release schedule and there are no delays in future releases?
Choose 2 answers
A) Create a regular sprint cadence across the different teams to demonstrate new functionality.
B) Use the last sprint of the release to stabilize it and eliminate identified issues.
C) Utilize the last sprint to include functionality that was missed from previous sprints.
D) Fix the scope of the sprint during release planning regardless of how long it takes.
2. Northern Trail Outfitters (NTO) has a large product catalog containing about 1 million products mastered inside an external PIH system. In itsfirst Salesforce implementation, NTO implemented Salesforce CPQ as its mam tool of ... to configure and quote, in conjunction with a nightly batch integration from its PIM to bring over all products, with pricing also being maintained inside of CPQ.
As partof its new fiscal year initiative, NTO would like to introduce a digital sales channel to its customers to allow for a traditional ecommerce serf-service experience, and has decided to use its own custom-built solution as a way to accomplish this. One ofthe mam requirements for this custom ecommerce solution is that it must integrate into CPQ in order to present the same entitlements for pre-negotiated contracts that were created in CPQ.
Which two suggestions should a Solution Architect recommend as a starting point to meet NTO's need of effectively integrating both applications together?
Choose 2 answers
A) Recommend an ETl tool to synchronize all product data between Salesforce CPQ, PIM, and the custom ecommerce tool.
B) Use MuteSoft to streamline the peering and product integration between the PIM, ecommerce, and CPQ.
C) Implement an external master Pricing database that can be cartedby both ecommerce and CPQ.
D) Harmonise the Pricing and Product structure of the custom ecommerce tool and CPQ to enable a streamlined integration.
3. Universal Containers (UC) manufactures automobile engine components. UC wants to set up an ecommerce website to deliver a seamlesscustomer purchasing experience, both through self-service and field sales. UC also wants to showcase its extensive product offerings, operate regional promotions and discounts, and managed routing and contracting. UC is looking for guidance on a Salesforce multi-cloud solution to be implemented across phases.
What should a Solution Architect recommend to meet UC's business requirements?
A) Phase 1: Service Cloud -- Phase 2: CPQ -- Phase 3: B2B Commerce
B) Phase 1: Sates Cloud - - Phase 2: CPQ -- Phase 3: B2B Commerce
C) Phase 1: Sales Cloud - - Phase 2: Service Cloud -- Phase 3B2B Commerce
D) Phase 1: Sates Cloud -- Phase 2: B2BCommerce -- Phase 3: Salesforce Field Service
4. AC Computers is launching a new subscription bundle service and plans to primarily sell through direct sales and a website storefront for existing customers. Direct Sales needs the ability to configure complex deals and manage subscription. Existing customersneed the ability to initialize a request for additional products and services from the storefront and seamlessly send the request directly to Sales to finalize the quote.
Which three recommendations should a Solution Architect make to meet these business requirements?
Choose 3 answers
A) B2B Commerce
B) Salesforce CPQ
C) Salesforce Order Management
D) Salesforce Billing
E) CPQ B2B Commerce Connector
5. Universal Containers (UC) is starting to go through an inventory of capabilities in regard to its many data warehouses. UC's data warehouses are currently being provided with data from OMS, ERP, Accounting, and other inventory management systems. Data warehouses are utilized by those systems for storage or analytics purposes.
UC plans to utilize the Systems of Engagement framework to classify its systems based on how they will be utilized within the enterprise architecture. UC would like to understand which systems it should directly integrate with versus utilizing the data warehouses where that data may also be stored.
How should a Solution Architect classify the data warehouses as systems within the enterprise architecture of this scenario?
A) System of Reference
B) System of Engagement
C) System of Record
D) System of Intelligence
Solutions:
| Question # 1 Answer: A,B | Question # 2 Answer: B,D | Question # 3 Answer: B | Question # 4 Answer: A,B,E | Question # 5 Answer: C |








