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HP HP5-B04D Exam Syllabus Topics:

HP Delta - Selling HP Printing and Personal Systems Hardware Sample Questions:

1. Approximately how many test steps do HP desktops, thin clients, workstations, and notebooks undergo?

A) 15,000
B) 10,000
C) 50,000
D) 30,000

2. What is the value behind wireless hot-spots?

A) having a low data plan
B) easily set up and shares an Internet connection across WiFi-enabled devices
C) ability to hot capture a document on the spot
D) ability to print from anywhere

3. Where is the reseller's value in recommending an HP Printer or Scanner?

A) Gartner recognizes HP as a leader in MFP, manageability, and security
B) HP has shipped over 200 million printers and 300 million scanners.
C) HP only makes printers and helps to deflect selling scanners.
D) HP invests in new compatible paper types for emerging markets.

4. Which statement best describes the key features of the OfficeJet Pro series?

A) OfficeJet Pro series printers reduce the carbon footprint by over 45%.
B) OfficeJet Pro series printers deliver outstanding efficiency and reduce energy costs by 30%.
C) OfficeJet Pro series printers operate at twice the speed and half the cost of color laser printers.
D) OfficeJet Pro series printers require minimal maintenance and use half the number of cartridges as competing devices.

5. What is a benefit of selling HP value rather than specifications'?

A) It ensures customers are able to realistically compare product features and determine the fastest products for their organization.
B) It enables customers to review quotations from different organizations and determine the optimum solution based on product needs.
C) It moves the conversation from price and product features and enables the customer to recognize the tangible value of the solution in the context of their business needs.
D) It allows customers to compare the features and advantages of a particular product and assess the potential benefits for their organization.

Solutions: