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HP Imaging and Printing Sales Fundamentals Sample Questions:

1. A client who purchases new technologies upon the recommendation of their colleagues is part of which group?

A) Laggard
B) Late majority
C) Early majority
D) Early adopters

2. Why does HP create customer segments?

A) To help HP sales people locate the series of products that works best for a customer group
B) To monitor inventory
C) To divide the customer's workforce into departments to address specific customer groups
D) To control which products are marketed to various types of accounts

3. What are the two basic selling methods employed in imaging and printing sales? (Select two.)

A) Transactional
B) Contractual
C) Try and buy
D) Group
E) Commission

4. What is an advantage of a multifunction printer?

A) It can print faster than a single function printer can.
B) It takes up less floor space than individual devices for faxing, scanning, printing, and copying.
C) Once it has reached its monthly print volume, it automatically turns off to limit excess copy charges to the client.
D) It uses fewer supplies than a single function printer does.

5. What is the difference between HP ColorSphere Print Cartridges and other brands or remanufactured print cartridges?

A) HP ColorSphere Print Cartridges are less expensive.
B) HP ColorSphere Print Cartridges contain up to 70% of the imaging system.
C) There is no difference.
D) Remanufactured print cartridges print faster

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